Wave Advanced Communications

The Wave IP Communications Platform from Vertical Communications combines voice, mobility, applications and services to connect your customers and workforce anytime, anywhere. Wave provides a set of advanced features at the customer's fingertips delivering reduced costs, increased productivity and enhanced customer service.

All in one box

It's hard to believe but Wave IP has all the advanced communication requirements a business would want all wrapped up in one easy to manage box. Not only that Wave IP provides a unique set of standard features which with other phone systems would be a licensed add-on if at all available. The installed apps which come as standard coupled with ICON's vast experience makes Wave IP a winning combination.

What,s Inside It?

  • Call Recording
  • Advanced call routing
  • ViewPoint (desktop app)
  • ViewPoint Mobile (Smartphone app)
  • Standard Call Reports
  • Adhoc Conferencing and Meet Me conference rooms
  • Visual Voice Mail
  • Call logging
  • Remote worker support
  • Real Time presence and status
  • Enterprise Instant Messaging
  • Customer Survey & Appointment Reminder IVR Applications