Unified communications
UC (Unified Communications) is changing how we communicate. A UC solution enables staff to keep in contact with colleagues, customers and managers by using a system which links together landline and mobile phones, faxing, and unified messaging. UC is not a single product but a number of products integrated to create a customer solution. The elements of UC solution cover a range of capabilities. |
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The majority of UC solutions include:
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The more advance UC solutions include:
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UC solutions
The following solutions can be components of a total UC solution.
IP PBX solutions |
Wireless mobility |
Unified messaging |
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| Learn about IP-PBX solutions | Learn about KIRK and SpectraLink Voice over Wireless IP on-site mobility solutions | Learn about Unified Messaging |
Why is UC important
UC is not just an enterprise solution, it is also for the SME and SOHO business. In the medium term all communications solutions sold will include some element of UC. In the report UC for the SME Mark Shane, Marketing Manager at ICON explained that
“….in the SME market integrating the core applications (of a UC solution) into a versatile IP telephone system is the way to go....”
For a more complete review of UC download the white paper WP02 Unified Communications
